Connecting a Gmail/GSuite email address to a website’s contact form(s)

Estimated time: 20-30 minutes. At this point you just have to watch the video to familiarize yourself with the process.

Whenever I launch a new site, another one of the immediate post-launch tasks is to connect a client’s email address to the contact forms on the website. That way when a user submits a message through a contact form on the website, the message will be sent straight to the client’s inbox.

This 15-minute Loom video will walk you through exactly how to connect a client’s Gmail/GSuite account to their website. Hopefully the process seems straightforward enough when I demonstrate it. In theory, you might want to plan for it to take you 45 minutes the first time you actually implement it.

In the video (towards the end), you’ll recall that I paste in a few custom messages for the contact forms. Here they are, so you can copy and paste them:

The confirmation message:
Your message has been sent, and our team will begin reviewing it shortly. We aim to respond within 24-48 business hours.

The test message to sent through the contact form: 

Hello there, this is Hannah, just testing the contact form. Let me know if this comes through! 

The body of the email that will be sent to the client. Don’t forget to replace [theirdomainnamehere] with the client’s actual site URL, for example heirlumhangers.com: 

Hi there,

You have received a new message through [theirdomainnamehere]. The user’s information and message are as follows: 

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